UL Recognized and CE Certified. We will replace all batteries that fail to operate due to some performance or material defects. We do not replace a product due to short circuits or damaged applications. As soon as you have it, please send your order back before the deadline stated in the instructions.You need to return your order with the original invoice. All items must be in unused and unaltered condition. If we did send you the wrong item, the same return procedure applies and BatterySharks will send you the right replacement. If an item is delivered damaged, it will be exchanged at no cost with a brand new replacement. We strive for perfection and highly value our customers. Therefore our goal is to provide you with a 5 star service and build a long lasting partnership. Our professional Customer Service representatives are always ready to help you with any questions you might have. This item is in the category "Consumer Electronics\Multipurpose Batteries & Power\Rechargeable Batteries". The seller is "batterysharks*" and is located in this country: US. This item can be shipped to United States.